See the latest updates to the RyderShip line of products below. It’s a rolling list of changes made in the last 90+ days with links to related user documentation. Newest updates are listed first.
It's updated frequently, so come back often!
For more details about individual RyderShip releases, see the release notes (Application Updates tab).
Exports
- Various enhancements to Exporter performance (October 2024)
- Added a notification to alert users when an export attempt has timed out (October 2024)
- Optimized the Inventory Check export to run faster (October 2024)
Integrations
- Updated the Bandcamp Integration article to include a workflow and the Integrations Marketplace revisions (December 2024)
- Optimized and updated all links in the Integrations Marketplace for an improved customer experience (October 2024)
- Updated our Happy Returns integration to address additional feature needs such as unexpected items and support for multiple RyderShip instances (October 2024)
Items & Inventory
- Created a new Ship Notices & Consumer Returns article with the same format as Order Statuses (December 2024)
- Updated the Order Statuses article to clarify which statuses are still valid and which ones are not (December 2024)
- Updated the Lot Control article to provide more context and a workflow (November 2024)
- Added an option to select Garment On Hanger (GOH) in item details (October 2024)
- Added ability to search for Garment On Hanger (GOH) items in item searches (October 2024)
- Added lot numbers to the consumer_return.completed webhook notification (October 2024)
- Added lot numbers to the item.inventory_adjusted webhook notification (October 2024)
Orders
- Fixed an issue where the DHL eCommerce tracking slug was pointing to the wrong URL (October 2024)
- Added tracking slug support for the new carrier OnTrac (October 2024)
- Exposed the SSCC-18 number via API for orders requiring GS1 labels (October 2024)
Other
- RyderShip Data article has been updated to include new definitions in the RyderShip table and column properties. The article has also been rebranded to RyderShip. (January 2025)
Ship Notices & Receiving
- Fixed issue where Order IDs were missing on Consumer Returns created via the manual importer (October 2024)
Shopify
- Created a revised Shopify Troubleshooting - Order & Order Item Sync article. This combines two related articles into a comprehensive article. (January 2025)
- Added a new Shopify section in the Help Center to make it easier for users to find all Shopify-related articles. (January 2025)
- Added a new Shopify Attribute Mapping to RyderShip article to spell out what is mapped from Shopify to RyderShip and what is not (December 2024)