All shipments entering Mexico must include the recipient’s tax ID to be passed to label providers. This tax ID is passed during the label buy process and allows orders to clear customs into Mexico. Without this ID, orders may face customs delays and may not be delivered on time.
RyderShip encrypts this data to protect the recipients' private information.
This tax ID is also available for our Shopify customers.
How it works
1. Orders must be submitted through the RyderShip API to include the new ID. You can enter the recipient’s tax ID on the customs_receiver_tax_id
via the API.
2. This ID is then passed to the label provider in the appropriate field during label buy.
What's not supported
You cannot enter the tax ID on the RyderShip app for an order. You must use our API.
Please work with your Customer Success Manager (CSM) or parcel team member on the appropriate configurations for your business. |