COVID-19 carrier and delivery adjustments

Josh Chamberlain
Josh Chamberlain
  • Updated
USPS and Asendia are currently unable to accept items destined for affected countries at any Post Office® or postal facility location, effective April 3, 2020 and until further notice. Any mail or parcels received by Asendia USA and destined for one of the countries listed below will be held at their facilities until the suspension is lifted.

Prevention options

If you'd like to prevent packages being held indefinitely, we would recommend disabling purchases for these destinations. Failing that, you can create a Routing Rule which Pauses or Cancels orders to these destinations.

Additional Surcharges

This list may not be fully up-to-date.

Asendia

  • Fully-tracked Goods: $0.29 per pound (originally $0.58/lb)

  • Standard Goods: $0.44 per pound (originally $0.72/lb)

  • Business Mail: $0.44 per pound (originally $0.72/lb)

  • Direct Mail: $0.44 per pound (originally $0.72/lb)

  • Press: $0.44 per pound (originally $0.72/lb)

Affected destinations

 

A number of countries have discontinued delivery services—please make sure to turn off service to these countries.

Algeria
American Samoa
Angola
Argentina
Azerbaijan
Bahamas
Bahrain
Bangladesh
Benin
Bermuda
Bolivia
Botswana
British Virgin Islands
Brunei
Burkina Faso
Burundi
Cameroon
Cape Verde
Cayman Islands
Chad
Chile
Congo
Cook Islands
Costa Rica
Cuba
Curacao
Democratic Republic Of The Congo
Dominican Republic
East Timor
Ecuador
Egypt
Ethiopia
Faroe Islands
Fiji
French Polynesia
Gambia
Ghana
Grenada
Guatemala
Guinea
Guinea Bissau
Guyana
Haiti
Honduras
India
Iraq
Ivory Coast
Jordan
Kazakhstan
Kenya
Kiribati
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Libyan Arab Jamahiriya
Madagascar
Malawi
Maldives
Mauritania
Mauritius
Mongolia
Morocco
Mozambique
Myanmar
Namibia
Nepal
Nigeria
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Republic Of Congo
Rwanda
Samoa
Senegal
Seychelles
Sierra Leone
Sint Maarten
Solomon Islands
South Africa
South Sudan
Sri Lanka
St. Marten
Sudan
Suriname
Swaziland
Swaziland (Eswatini)
Tajikistan
Tansania
Tanzania
Timor-Leste
Tonga
Tunisia
Turkmenistan
Turks & Caicos
Uganda
Uruguay
Uzbekistan
Vanuatu
Venezuela
Yemen
Zambia
Zimbabwe

Partial discontinuation of delivery services

Spain: There has been an embargo placed on parcels traveling to Barcelona. Any parcels sent to the below post-codes will be returned to sender: 8672, 8695, 8698, 8699, 8700, 8710, 8711, 8712, 8718, 8719, 8773, 8779, 8781, 8782, 8783, 8784, 8785, 8786, 8787, 8788, 8789, 8791