Heather Haleen
Heather Haleen
  • Updated

If it comes out of a printer, odds are good it was generated using a Whiplash Template. It's now possible to create unlimited Templates for different versions of things like Packing Slips, Email Confirmations, and Carton Contents Labels.

Templates support HTML/CSS, EPL, and ZPL files. You can find them in the upper-right menu.

Create a copy of one of the defaults, and start customizing!

Screenshot 2023-07-26 at 9.51.02 AM.png

Use Cases

Currently, it's possible to create and edit Templates for Packing Slips and Email Confirmation. 
  • Applying a different Packing Slip template for certain types of Orders with a Rule
  • Using a retailer-compliant ZPL file for carton contents labels
  • Turning the Packing Slip into a Bill of Lading for wholesale


Templates and Rules are powerful, flexible logic engines—combining them can make your Whiplash account as flexible as the rest of your business. 
Screenshot 2023-07-26 at 9.52.42 AM.png

Common Questions

What happened to my old Packing Slips and Email Confirmations?

We put your existing templates into our new infrastructure. The files are still there, but they have a new home. The old pages in Preferences take you where you need to be.

What kinds of things can go in Templates?

For HTML templates, this doc is a good resource. If you're writing in ZPL, those variables will work.

Related Questions:

What are templates?

When are templates used?