Unlike most of our integrations, Loop manages the entire flow of information on their platform. They create Returns in Whiplash and wait for the statuses to be updated by our receiving team.
How to connect
You must initiate the connection process between Loop Returns and Whiplash with your point of contact at Loop. Next, you'll need to add Loop Returns as a user to your account. The email will look something like this: firstname.lastname@example.org.
Sales Contact (Primary, send lead referrals)
Nathan Lesperance - Associate Partnerships Manager - Logistics
Customer Support (secondary, support questions)
General Support Inquiries
Michael Hilton - Merchant Success Manager