Loop helps Shopify’s best brands optimize return costs, retain more revenue, and prevent return losses to achieve sustainable growth. Together with the RyderShip platform integration, stores can automate return processing and keep both systems up-to-date, automatically creating RMA’s and streamlining reverse logistics.
This integration creates RMAs within RyderShip each time a return is initiated and takes action within Loop (process or flag) upon item receipt by RyderShip. When items return to the warehouse, RyderShip sends Loop line-item level information from which Loop triggers a process or flag event.
How to Connect
Setting up the Loop and RyderShip integration is easy:
- Reach out to your point of contact at Loop to identify yourself as a RyderShip customer.
- Add Loop Returns as a user to your account. That email will look something like this: integrations+customername@loopreturns.com.
- Connect with your RyderShip customer success advisor to let them know you are planning to connect the Loop returns integration.
Loop Contacts
Customer Support (Support questions)
General Support Inquiries
support@loopreturns.com
Resources
Loop + RyderShip Integration documentation (Help Center Documentation)
Related Questions:
What is Loop?
How do I set up the Loop and RyderShip integration?
Who do I contact for Loop support?