Loop Returns

Morgan Venditti
Morgan Venditti
  • Updated


Loop helps Shopify’s best brands optimize return costs, retain more revenue, and prevent return losses to achieve sustainable growth. Together with the Ryder Whiplash platform integration, stores can automate return processing and keep both systems up-to-date, automatically creating RMA’s and streamlining reverse logistics.
This integration creates RMAs within Ryder Whiplash each time a return is initiated and takes action within Loop (process or flag) upon item receipt by Whiplash. When items return to the warehouse, Whiplash sends Loop line item level information from which Loop triggers a process or flag event.

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How to Connect

Setting up the Loop and Whiplash integration is easy:

  1. Reach out to your point of contact at Loop to identify yourself as a Ryder Whiplash customer.
  2. Add Loop Returns as a user to your account. That email will look something like this: integrations+customername@loopreturns.com.
  3. Connect with your Whiplash customer success advisor to let them know you are planning to connect the Loop returns integration.

Loop Contacts

Customer Support (Support questions)
General Support Inquiries


Related Questions:

What is Loop?

How do I set up the Loop and Whiplash integration? 

Who do I contact for Loop support?