Prohibited Items

Heather Haleen
Heather Haleen
  • Updated

To remain in accordance with local regulations and to protect our workers, there are certain items that we will not work with or are under some limitations. These are listed below.

If you have a question about whether a particular item on your product roster is acceptable, contact us.

Restricted Items

  • Adult items and toys
  • Smoking and vaping paraphernalia
  • CBD
  • Batteries

In general, we can ship these, but only from some facilities. Contact Sales for more info. 

Note: CBD items of any potency are strictly prohibited from shipping internationally.

Food, Cosmetics, and Medications

We can ship non-prescription, non-perishable supplements, cosmetics, medications, and food that are labeled in English or according to FDA standards.


Perfume containing alcohol may not be shipped internationally or mailed domestically using air transportation. Perfume containing alcohol, however, may be shipped within the United States by ground transportation.

Prohibited Items We Cannot Store or Ship


  • Prescription medications, including dental and veterinary

  • Prescription or non-FDA-approved medical devices

  • Prohormones, Human Growth Hormones, stem cell treatments, steroids or synthetic versions

  • The following items that are not labeled in English, or without FDA-approved labeling requirements: 

    • Non-prescription medications

    • Dietary supplements

    • Cosmetics

    • Food

  • Meals Ready to Eat (MRE)

  • Any food, supplement, drug or cosmetic that has been issued a Consumer Safety Advisory Warning

  • Perishable or Expired products of any kind


  • Lab reagents, biologics, cultures, medical specimens

  • Poisonous substances

  • Toxic substances, including inhalation hazards

  • Infectious substances

  • Oxidizing agents

  • Pesticides, herbicides, fungicides

  • Radioactive elements or products

  • Damaged batteries


  • Explosives

  • Aerosols

  • Fireworks, gun powder, flares or matches

  • Gasoline, diesel or other fuels

  • Lighters containing fuel

  • Fire extinguishers

  • Firearms, guns, and accessories, including replicas

  • BB/pellet/airsoft/paintball guns, parts and projectiles

  • Ammunition, magazines, and bayonets

  • Stun guns and tasers

  • Tear gas, mace, and pepper spray

  • Gas masks and gas mask filters

  • Law enforcement striking weapons, including saps, batons, and billy clubs

  • Handcuffs of any material, including plastic zip tie restraints and straitjackets

  • Body armor, helmets, or personal protection articles with kevlar or ballistic ratings

  • Military/tactical/police shields

  • Government, police, or military uniforms or IDs

  • Military training equipment

  • Military and/or dual-use flight helmets and flight jumpsuits

  • Military and law enforcement equipment

  • Thermal imaging, InfraRed or other night vision devices

  • Rifle scopes, laser pointing and aiming devices for firearms

  • Defense articles controlled under the US Munitions List as defined under the International Traffic in Arms Regulations


  • Any dual-use or commercial article controlled under the Commerce Control List (CCL) as defined under the Export Administration Regulations, where the control status requires a Bureau of Industry and Security (BIS) approved export license

  • Live or dead animals or insects

  • Coral

  • Brazilian rosewood

  • Agricultural products, including certain seeds, live or dead plants, unfinished or untreated wood & soil

  • Items containing animal products controlled under the Endangered Species Act, Marine Mammal Protection Act, or requiring a permit under CITES


  • Self-propelled vehicles

  • Self-balancing boards (hoverboards)

  • Counterfeit products

  • Contraband or illegal substances

  • Lottery tickets

  • Gambling devices and accessories

  • Lockpicking devices

  • Bodily Fluids

Related Questions:

What items will Whiplash not work with?

What items does Whiplash restrict?