Order Statuses

Julie  Houlton
Julie Houlton
  • Updated

General Status Guidelines

50+ have had inventory decremented
100+ are being worked by the warehouse
200+ have a shipping label generated
300+ are post-shipment
400+ are post-return

Statuses

Order Status
Not Moving Moving
Permanent Temporary Processing Postage Shipped Full Circle
30 - Shipped Externally 50* - Unpaid 100 - Processing 200 - Label Scheduled for Purchase 300 - Shipped 400 - Returned Undeliverable
35 - Quote 75 - Pending Return 120* - Printed 250 - Label Purchased 325 - Picked Up 410 - Replacement Requested
40 - Cancelled 77* – Return Verified 150* - Picked   350 - Delivered 430 - Exchanged
  80 – Pre-Order 155 - Prepacking in Progress   375 - Return Expired 450 - Refund Requested
  90 - Paused 160 - Packed   380 - Replacement Cancelled  
  95 - Insufficient Inventory        

*Status no longer used

 

Name Status Number Notes
Shipped Externally 30  
Quote 35  
Cancelled 40  
Pending Return 75  
Pre-Order 80  
Paused 90  
Insufficient Inventory 95  
Processing 100  
Prepacking in Progress 155  
Packed 160  
Label Scheduled for Purchase 200  
Label Purchased 250  
Shipped 300  
Picked Up 325 Only applies to Pick Up Orders. Read more here.
Delivered 350  
Return Expired 375  
Replacement Cancelled 380  
Returned Undeliverable 400  
Replacement Requested 410  
Exchanged 430  
Refund Requested 450  
For details about ship notice and consumer return statuses, see Ship Notices & Consumer Return Statuses.

Related questions:

Where can I locate a list of order statuses? 

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