Order

Created
Sent when an order is created.

Shipped
Sent when any order is shipped.

Delivered
Sent when any order is delivered.

Attention
Sent when an order requires attention due to issues.

Status Changed
Sent when the status of an order changes.

Return to Sender
Sent when an order is returning to Whiplash because it was undeliverable.

Insufficient Inventory
Sent when an order is paused due to insufficient inventory.

Empty Order Cancelled
Sent when an empty order is received by Whiplash and subsequently canceled.

Unmatched Ship Country
Sent when we are unable to match a destination country for an order.

Unmatched Ship Method
Sent when a ship method specified for an order cannot be matched.

Order Without Merchandise Cancelled
An order containing only packaging items was received by Whiplash and subsequently canceled.

Order Without Merchandise Paused
An order containing only packaging items was received by Whiplash and subsequently paused.

Warehouse Fallback
Sent when the designated warehouse for an order is out of stock but another warehouse can be used.

Batched
An order has been added to a batch.

Un-batched
An order has been removed from a batch.

Requires Label
An order that requires a label has been packed.

Item

Inventory Changed
Sent when the inventory for an item has changed.

Created
Sent when an item has been created.

Low Inventory
Sent when the inventory for items have fallen below the specified low inventory threshold

Out of Stock
Sent when an item's inventory has fallen below one

Created
Sent when a shipnotice is created.

Status Changed
Sent when the status of shipnotice changes.

Incomplete
Sent when a shipnotice is received but the inventory hasn't given a location.

Created
Sent when a return is created.

Deleted
Sent when a return is deleted.

Status Changed
Sent when the status of a return is changed.

Completed
Sent when a return is marked as completed.

Unexpected Return Received
Sent when Whiplash receives a return without an RMA.

Credit Card Declined
Sent when we have trouble billing the credit card on file.

New Invoice
Sent when there is a new invoice ready for your account.