Order
Shipped
Sent when any order is shipped.
Delivered
Sent when any order is delivered.
Attention
Sent when an order gets cancelled but has no items associated with it.
Empty Cancelled
Sent when an empty order is received by Whiplash and subsequently canceled.
Unmatched Ship Country
Sent when we are unable to match a destination country for an order.
Unmatched Ship Method
Sent when a ship method specified for an order cannot be matched.
Non Merchandise Cancelled
An order containing only packaging items was received by Whiplash and subsequently canceled.
Non Merchandise Paused
An order containing only packaging items was received by Whiplash and subsequently paused.
Warehouse Fallback
Sent when the designated warehouse for an order is out of stock but another warehouse can be used.
Created
Sent when an order is created.
Status Changed
Sent when the status of an order changes.
Insufficient Inventory
Sent when an order is paused due to insufficient inventory.
Return Undeliverable
Sent when an order is returning to Whiplash because it was undeliverable.
Batched
An order has been added to a batch.
Unbatched
An order has been removed from a batch.
Requires Label
An order that requires a label has been packed.
Packed
Sent when an order moves into 'Packed' status
Wholesale Packed
Sent when a wholesale order moves into 'Packed' status
Retail Packed
Sent when a retail order moves into 'Packed' status
Dropship Packed
Sent when a dropship order moves into 'Packed' status
Retail Order Status Changed
Sent when the status of a retail order changes
Wholesale Order Status Changed
Sent when the status of a wholesale order changes
Dropship Order Status Changed
Sent when the status of a dropship order changes
Paused
Sent when an order moves into 'Paused' status
Cancelled
Sent when an order moves into 'Cancelled' status
Ready For Pick Up
Sent when a Pick Up order is ready to be picked up
Picked Up
Sent when a Pick Up order has been picked up
Shipped Package Details
Sent once a package has shipped. Includes details of all package(s) on the order such as tracking, package count and shipping method
Item
Inventory Changed
Sent when the inventory for an item has changed.
Created
Sent when an item has been created.
Low Inventory
Sent when the inventory for items have fallen below the specified low inventory threshold
Out of Stock
Sent when an item's inventory has fallen below one
Shopify Barcode Update Rejected
Sent when an attempt to sync the barcode field from Shopfiy has failed.
Inventory Received
Sent when inventory for an item has been received
Inventory Adjusted
Sent when an item's quantity has been adjusted (incremented or decremented) at a given location
Ship Notice
Created
Sent when a shipnotice is created.
Status Changed
Sent when the status of shipnotice changes.
Incomplete
Sent when a shipnotice is received but the inventory hasn't given a location.
Unexpected
Sent when inventory is sent to the facility and there is not a shipnotice in place to receive the items.
Customer Return
Created
Sent when a return is created.
Deleted
Sent when a return is deleted.
Status Changed
Sent when the status of a return is changed.
Completed
Sent when a return is marked as completed.
Unexpected
Sent when Whiplash receives a return without an RMA.
Customer
Card Declined
Sent when we have trouble billing the credit card on file.
Invoice
Created
Sent when there is a new invoice ready for your account.
Shipnotice Item
Quantity Received
Sent during shipnotice receiving when an item gets received and allocated to a shelf location in the warehouse. It includes information about the shipnotice itself, whether the items are good or damaged, as well as where exactly the received quantity has been allocated in the warehouse.