Gestation is the amount of time that an order sits (and can still be changed by you) after it has been placed via your shop, but before it is workable by the Whiplash facility. Once the order has moved out of the gestation period, it is typically no longer possible to modify the order.
Note: It is important that you are confident you have set an appropriate gestation time for your business.
Set the Order Gestation Time at the Account Level
- Once you have signed into your Whiplash account, select the customer menu (directly below your name) in the upper right hand corner of your screen.
- Select Preferences from the drop down.
- From the General tab, scroll down to the Orders section.
- Under, "How long should we wait before shipping an order?" enter the number of hours desired for gestation.
Skipping the Order Gestation Time at the Order Level
In the event that you would like to skip gestation at the order level, you can do so by selecting 'Skip gestation and ship now.' directly under the order status bar of any newly processing order. Orders without a gestation period are immediately eligible to be batched and shipped.
