To Whiplash’s Valued Customers,

Earlier today, we announced Ryder has entered into an agreement to acquire Whiplash. On behalf of Ryder, I want to express our excitement for this announcement. The pairing of our two companies will provide you, as a customer of Whiplash, access to Ryder’s extensive nationwide network and end-to-end transportation solutions, with the level of service and innovative technology you know and trust.

We know Whiplash was built on an unwavering commitment to provide exceptional customer service, and I want to assure you that will not change. At Ryder, the values our company has embodied for nearly 90 years – trust, safety, expertise, innovation, and collaboration – are aligned with the values of Whiplash. Our solutions cover the supply chain from end-to-end, including warehousing, transportation logistics, e-commerce fulfillment, and last-mile delivery, while providing a foundation for long-term growth and efficiency through continuous improvement.

I want to assure you that your contacts and relationships will not change. Ryder has tasked the Whiplash leadership team to lead the e-commerce division within the supply chain solutions business unit to execute the growth and customer solutions in this segment. You can learn more about our extensive supply chain services here: https://ryder.com/supply-chain-management.

I also want to assure you that everyone at Ryder is committed to an effective transition designed to:

• Maintain a focus on superior customer service

• Deliver best-in-class solutions built on innovation

• Serve your needs, so you can focus on your business

  The transaction is expected to be completed in late December 2021 or early January 2022 and the transition will be “business as usual” for you. On behalf of the entire Ryder team, I appreciate the opportunity to serve your organization.

  Stay safe,

  Steve Sensing
  President, Global Supply Chain Solutions Ryder System, Inc.