Approved partners and our customers can integrate with the RyderShip API by submitting a request to our support team. If you haven't been approved yet, please review Accessing the RyderShip API as a Third-Party Developer Partner guide for the next steps.
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We use OAuth2 as our authorization framework, which is user-scoped. Therefore, anyone attempting to authenticate must first be set up as a user on the RyderShip platform. Follow the Steps to Authenticate here.
Once you have received user credentials and approval to authenticate to the API, request access by completing the V2 ACCESS REQUEST FORM.
Note: If you do not yet have a callback URL, please type "Please Provide Temporary" into the Testing OAuth callback URL and Production OAuth callback URL fields and we will provide one until you submit your permanent URL.
Our platform has a rate limit of 10 requests per second to ensure smooth performance and prevent overload. Additionally, the tokens used for authentication are valid for 2 hours (TTL), after which they will need to be refreshed to maintain access. This setup helps keep things secure and efficient for all users.
Related questions:
How do I request development access for the API?