You can create new orders in RyderShip through several methods, including via the RyderShip application. This article walks you through how to manually create a new order using the new modern Order Create page.
1. Click the Orders menu to open the Orders list page.
2. Click Create Order.
The Create New Order page opens.
3. Enter information in the fields as needed.
| Field name | Definition |
| Basics | |
| Customer | Required. The RyderShip customer sending this order. |
| Order Type |
Required. The order’s category for this order. See Order Types for more specifics. Direct to Consumer: Sent directly to the end consumer. Also known as DTC. Retail: Sent to a retail store. Wholesale: Sent via our wholesale processes to a retailer, often a distribution center. See Lifecycle of a Wholesale Order. Dropship: Sent to the end consumer from an online store, but the product is shipped directly by the supplier or manufacturer. Using this method, retailers don’t have to buy inventory. |
| Shipping Method |
Optional. The shipping method for this order. See Shipping Methods for more information. If left blank, the method used for this order will be your default shipping method.
|
| Reference | Optional. Use to add more attribution to the order or for grouping purposes. |
| PO# | Optional. Purchase Order number for this order. |
| Destination Address | Address fields are required if a label must be purchased and order requires an address. They are optional for pickup orders and orders that use customer-provided labels. |
| Quick Paste button | Optional method to populate the Destination Address fields. Opens the Address Quick Paste pop-up so you can quickly enter an address in each of the fields following the example provided. |
| Full Name | Required. The full name of the order’s recipient. |
| Company | Optional. The name of the company receiving this order. |
|
Address 1 Address 2 City State Postal Code Country Phone |
Company & Address 2 are optional. Remaining fields are required. The order recipient’s address and other contact information. |
| Use a different billing address? | Optional. Opens Billing Address fields so you can enter a different address for billing purposes only. |
| Enter address information later? |
Optional. Closes all Destination Address fields, so they can be entered later – before a label is purchased if the order is not pickup or uses a customer-provided label. This is helpful in case you don’t know the exact address yet. |
| Note to Recipient | |
| Note | Optional. Enter a note to the consumer in this field. This field is mapped to property.name that can display on Packing Slips and other Templates if configured correctly. See Templates for configuration details. |
| Attach Documents | |
| Choose File | Optional. Allows you to browse to add a file attachment for the order These files could include additional information for return labels or alternate packing slips. |
| Options | |
| Require signature | Optional. Recipient will be required to sign for the order when it’s delivered. |
| Insure this order | Optional. Adds insurance to the order. |
| Ship via third-party carrier account | Optional. Order will be shipped via third party carrier account. |
4. Click Create Order to create the new order and opens a new pop-up to add items to the order. You can either add existing items or import new items via CSV. See Add Items to an Order for details.
The Order details page opens with the new order.