Basics & Setup

Getting Started

• Cyber Security FAQs
• Onboarding Overview
• Transferring inventory to Whiplash for the first time
• Preparing Products
• Timelines & Service Levels
• Reporting Problems

Whiplash Features & Objects

• Orders
• Items
• Ship Notices
• Creating Rules
• Notifications
• Templates

Preferences

• Shipping Method Mapping
• Setting Gestation Time
• Creation/Shipping Notification Emails For Your Customers
• Adding Gift Messages

Integrations

• Shopify
• Integration Setup
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• Loop Returns
• Returnly
• Magento
• Bandcamp
• Kickstarters
• Amazon

Billing

• Billing Overview
• Estimated Postage
• Value Added Tax / VAT/EORI
• Payment Processing Fees
• Liability and Over/Under Charging
• Update Credit Card on Account