Promo Items are throw-ins like, stickers, flyers, and sometimes packaging (subject to approval at a promotional rate), that you would like added to orders in certain circumstances. There is a cost for adding a promo item to an order, refer to your agreement for details.
A promotional item cannot ship alone, as they are meant to be throw-in items. Orders containing only promo items will be cancelled by default in app. If for some reason you need to send a promo item on its own, please contact us directly for instruction. Please also note that we do not send regular stamped mail.
Promotional Items have:
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Negligible Weight
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Negligible Value
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No Barcode
Inventory is tracked for the item and the item is listed on the packing slip. However, due to the unregulated nature of Promo items, accuracy is not guaranteed and Whiplash will not be held liable in cases of missing or erroneously added Promo materials.
Creating a promo item:
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Manually create an item.
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Navigate to product's Details and select 'This is a Promo Item'
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Click 'Update Item'
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Once you have created the Promotional Item, navigate to 'Rules' to choose which orders it is added to.