Heather Haleen
Heather Haleen
  • Updated


An Order tells us what to ship and where to send it. There are a few pieces of information we need:

  • Recipient's Name and Address
  • The Item(s) ordered
  • The Quantity of each Item(s) ordered


The first thing you see when you navigate to Orders is the Search view. You can filter by Order Type, or a variety of other attributes. Read more about Search Filters here.


Order statuses range from "Processing" to various post-delivery statuses. You can read more about Order statuses here.

Creating Orders

Whiplash has made creating orders flexible and easy. The majority of Orders are created automatically through an integration with your shop. You can also create them manually or via Import (CSV or XML), which is most common for less-frequent Wholesale orders. You can find more information on how to create orders here.


Related Questions:

What is an order? 

What information is needed for an order? 

How are orders created?