Default Notifications for Primary User

  • Updated

The following Notifications are automatically applied to the Primary User of the Whiplash Customer Account.

  • Whiplash-related Billing Events (invoices created, card declined) 
    • If an email address is present under Customer Preferences this would override who gets the Billing emails.
  • Any Notification set up under the Customer’s Notifications where a User isn’t present 
  • First Shipnotice Marked as Arrived, First Shipnotice Completed
  • Order Incidents Reported by the Facility
  • Order Created in Whiplash, but Whiplash cannot find the Item