Default Notifications for Primary User

Heather Haleen
Heather Haleen
  • Updated

The following Notifications are automatically applied to the Primary User of the Whiplash Customer Account:

  • Whiplash-related Billing Events (invoices created, card declined). 
    • If an email address is present under Customer Preferences, this would override who gets the Billing emails.
  • Any Notification set up under the Customer’s Notifications where a User isn’t present.
  • First Shipnotice Marked as Arrived, First Shipnotice Completed
  • Order Incidents Reported by the Facility.
  • Order Created in Whiplash, but Whiplash cannot find the Item.


Related Questions:

What are the default notifications sent to the Primary User of a Whiplash Customer Account?